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  Home ► About Us ► Our Service

about The China Travel Company TCTC

         

► OUR SERVICE TO YOU

► We arrange exclusive, private trips to China and can handle all your travel arrangements there to ensure the best possible experience of this extraordinary destination.

► We are impartial and independent and would rather not sell you a trip than sell you one which we think would not be suitable for you.

► We believe in a consistent and personalised service and, other than unavoidable situations such as illness and holidays, the person you initially talk to will be your personal consultant and is there to guide through the enquiring, booking and pre-travel process from start to finish.

► Your trip with us is 100% financially protected as all money you pay to us is fully insured thus meeting the UK tour operator requirements and legislation.

► We share a lot of information with you through our website to help you make an informed choice about your holiday. Pre-departure we send you our exclusive 150+ page Trip Guidebook personalised to your trip and full of practical information. This is designed to allow you to get the most out of your trip.

► All our trips are fully customisable and we can work on a bespoke, tailor made basis, designing a trip to match your specific requirements. We find this process extremely satisfying allowing us to fulfil our aim of giving you the best possible China experience.

► We work closely with our local partners in across China and have trusted, long term relationships with them. This allows you to benefit both from our overall knowledge of China as well as their local expertise.

► We have been to all the destinations we offer - often many times - to make sure the services we offer maintain the high standards we expect.

   

 SO WHY BOOK WITH US ?

  ✔ KNOWLEDGE & PASSION

We offer a personal and friendly service based on an expert knowledge of and passion for China.

  ✔ UPFRONT & IMPARTIAL

No hidden charges or local payments on any of our trips unless specifically agreed in advance. We do not work on commission and our advice is impartial.

  ✔ WE LISTEN TO YOU

We take the time to listen to and understand what you want to get out of your trip and will only sell you an itinerary that we think is right for you.

  ✔ SATISFIED CLIENTS

We receive a very high client satisfaction rating - just click the testimonials button above.

  ✔ SAFE & SECURE

We are fully insured & ATOL and ABTA bonded for your financial protection and peace of mind.

  ✔ 24 HOUR CONTACTS

We offer excellent back up services for your travels and all our trips come with 24 hour local emergency contact numbers.

  ✔ OUR TRIP GUIDEBOOK

We believe in our clients being well-informed and are committed to offering you a high standard of information about your trip through our website and your personalised 150+ page Trip Guidebook you receive before the start of your trip.