Our Service & Why Book With Us
Learn About Our Service Commitment to Your Holiday in China
✔︎ A KNOWLEDGE & PASSION FOR CHINA BORN OF EXPERIENCE
We offer a personal and friendly service based on an expert knowledge of and passion for China. We have been to all the destinations we offer – often many times – to make sure the services we offer maintain the high standards we expect. We arrange exclusive, private trips to China and can handle all your travel arrangements there to ensure the best possible experience of this extraordinary destination.
✔︎ IMPARTIAL & INDEPENDENT WITH NO HIDDEN CHARGES
No hidden charges or local payments on any of our trips unless specifically agreed in advance. We do not work on commission and our advice is impartial and independent. We would rather not sell you a trip than sell you one which we think would not be suitable for you.
✔︎ WE LISTEN TO YOU & CAN TAILOR YOUR ITINERARY TO YOUR NEEDS
We take the time to listen to and understand what you want to get out of your trip and will only sell you an itinerary that we think is right for you. All our trips are fully customisable and we can work on a bespoke, tailor made basis, designing a trip to match your specific requirements. We find this process extremely satisfying allowing us to fulfil our aim of giving you the best possible China experience.
✔︎ A PERSONAL SERVICE & MANY SATISFIED CLIENTS
We believe in a consistent and personalised service and, other than unavoidable situations such as illness and holidays, the person you initially talk to will be your personal consultant and is there to guide through the enquiring, booking and pre-travel process from start to finish.
✔︎ SAFE & SECURE FOR YOUR PEACE OF MIND
Your trip with us is 100% financially protected as all money you pay to us is fully insured thus meeting the UK tour operator requirements and legislation. We work closely with our local partners in across China and have trusted, long term relationships with them. This allows you to benefit both from our overall knowledge of China as well as their local expertise.
✔︎ 24 HOUR CONTACTS NUMBERS WHILST ON TOUR
We offer excellent back up services for your travels and all our trips come with 24 hour local emergency contact mobile numbers so you will always have someone ready help if needs be.
✔︎ OUR TRIP GUIDEBOOK CUSTOMISED TO YOUR TRIP
We believe in our clients being well-informed and are committed to offering you a high standard of information about your trip through our website and your personalised 150+ page Trip Guidebook you receive before the start of your trip. This is designed to allow you to get the most out of your trip.